Values
ABX Air is dedicated to customer- and employee-focused values designed to satisfy all stakeholders in our mission.
Customer Satisfaction
Every detail of our business will be designed with
the customer as our highest priority. We will listen
intently to our customers and always respond
swiftly to their needs and exceed their
expectations. We will be flexible and ready to
respond to every opportunity.
Our People
Our employees, customers, shareholders, and
communities are vitally important to our success.
We always will strive to keep them informed
through open and honest two-way
communications. At ABX Air our people make a difference through hard work, ingenuity, personal
accountability, and a spirit of teamwork.
Quality
We will deliver the highest level of quality in every
aspect of our business. We will be fiscally
responsible to our shareholders and we accept
personal responsibility for the quality of our
service. Quality will drive everything we do.
Safety
We are serious about safety. Our objective is to be
100 percent accident free. We care for one
another and always practice safe work habits. No
person will be put at risk to achieve our goals.
Teamwork
We will maximize our results by working together
to serve our customers and achieve overall
company success. Whenever necessary, we will
help each other and do whatever it takes to safely
get the job done and build a strong, stable
company.
Trust
We will work hard to earn the respect and
confidence of our customers, shareholders,
communities and each other. We will value open
and honest relationships that endure difficult times
and continuously grow stronger.